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THEORETICAL EXAM
C_BCWME_2504 30 questions (1 hr)
65% cut score Available in EN

SAP Certified Associate - Positioning WalkMe certification, which tests your ability to discover, position, and sell the WalkMe solution with SAP Business Suite. Key details include 30 questions, a 60-minute duration, and a 65% passing score. The exam covers topics like Discovering, Positioning, and Selling the WalkMe Solution, and you can prepare by studying the SAP Positioning WalkMe syllabus and practicing with sample questions available on platforms like ERPPrep.

Overview
This certification verifies that the candidate possesses the core skills and knowledge of WalkMe and the expertise to effectively discover and position D.A.P in the market. It validates the candidate’s ability to comprehend core solution capabilities, underlying architectural principles and the strategic value proposition. The certification also assesses the candidate’s skill in identifying and aligning solution features with specific buying centers and their business challenges.

Topics covered in this exam

To help you get ready, we recommend following these steps
Study the relevant material in the Learning Journey
Complete the practical test
Schedule and take the theoretical exam to earn your certification

Below is a list of topics that may be covered in the theoretical exam. Please note: this is a guide, not a guarantee—SAP may update exam content at any time.

Discovering the WalkMe Solution
Exam percentage: 21-30%

Positioning the WalkMe Solution
Exam percentage: 31-40%

Selling the WalkMe Soluti
on
Exam percentage: 31-40%

Key points for earning and staying certified
SAP Certification keeps your expertise and credentials up to date. Continuous learning and skill development are key to staying current in your field and with new updates.

The certification is valid for 12 months.
You can extend your certification for another 12 months each time you successfully complete an assessment.

---

Sample Question and Answers
 

QUESTION 1
What does WalkMe Discovery help organizations achieve?

A. Translates all tools into multiple languages automatically
B. Enhances employee satisfaction scores by 50%
C. Identifies underutilized tools and compliance risks
D. Automates training development processes

Answer: C

C . Identifies underutilized tools and compliance risks.
WalkMe Discovery provides IT leaders with actionable visibility into all software usage”highlighting
underutilized or unauthorized applications”supporting better license optimization and compliance management
C Explanation of the options:
A. Translates all tools into multiple languages automatically
â OE This is not a function of Discovery; translation falls under the Multi-Language feature learning.sap.com.
B. Enhances employee satisfaction scores by 50%
â OE Thats a potential impact, but not something Discovery directly achieves.
C. Identifies underutilized tools and compliance risks
âoe… This is exactly what WalkMe Discovery does”it uncovers hidden, unused, or unauthorized
software to help with license management and compliance
D. Automates training development processes
â OE That capability is handled by WalkMe Stories, not Discovery So, the correct answer is C.

QUESTION 2
From a WalkMe perspective, what is a common reason enterprises fail to maximize ROI on software investments?

A. Insufficient IT budgets
B. Excessive third-party integrations
C. Lack of employee training programs
D. Low software adoption rates

Answer: D

D . Low software adoption rates.
WalkMe emphasizes that one of the biggest reasons enterprises fail to maximize ROI on their
software investments is due to poor software adoption. Organizations frequently see massive
inefficiencies, underutilized tools, and productivity losses”all stemming from low adoption rates”
costing up to $104 million annually and dramatically reducing ROI
âoe… Why not the other choices?
A. Insufficient IT budgets “ While budget constraints can impact projects, WalkMe highlights
adoption, not funding, as the primary barrier.
B. Excessive third-party integrations “ Integration complexity is a challenge but not cited as
the leading cause of failed ROI.
C. Lack of employee training programs “ Training is important, but the core issue is that even
with training, employees still arent using the software effectively”and that's indicative of poor adoption.
Thus, low software adoption rates is the common reason cited from WalkMe's perspective.

QUESTION 3
Which of the following are objectives of WalkMes sales plays for SAP?Note: There are 3 correct answe rs to this questio n.

A. Ensuring compliance and efficiency in finance and spend management
B. Providing analytics and insights for cloud-based HR systems
C. Enabling ERP transformation through user engagement and adoption
D. Simplifying procurement processes to enhance competitive differentiation
E. Driving measurable ROI across SAP and non-SAP applications
Answer: A C E
Based on WalkMes positioning within the SAP ecosystem, the three key objectives of their SAPfocused sales plays are:
âoe… C. Enabling ERP transformation through user engagement and adoption
WalkMe plays a central role in digital transformation by driving user engagement, increasing
software adoption, and ensuring smooth rollouts of SAP ERP like SHANA and SuccessFactors âoe…
A. Ensuring compliance and efficiency in finance and spend management
WalkMes in-app guidance helps prevent user errors, ensure policy compliance, and streamline
critical finance and procurement workflows”especially within SAP SHANA and Ariba
environments blog.sap-press.com.
âoe… E. Driving measurable ROI across SAP and non-SAP applications
WalkMe emphasizes actionable insights, highlighting software usage, and driving ROI not just in SAP
but across heterogeneous systems through analytics and usage data visibility.
â OE Not correct:
B. Providing analytics and insights for cloud-based HR systems
While WalkMe supports HR applications like SuccessFactors, the offering is broader”including ERP,
procurement, and cross-app usage”so this choice is too narrow.
D. Simplifying procurement processes to enhance competitive differentiation
WalkMe does simplify workflows in SAP Ariba, but the oecompetitive differentiation language
doesnt match their core positioning.

QUESTION 4
Acustomer mentions theyre facing challenges introducing new employees to a complex Software as
a Service (SaaS) application. They report high training costs and low adoption rates.What WalkMe
feature best addresses this challenge?

A. Sentiment Analysis
B. Digital Onboarding and Training Modules
C. Customizable Landing Pages
D. Task Automation Tools

Answer: B

The WalkMe feature that best addresses the challenge of introducing new employees to a complex
SaaS application”while reducing training costs and boosting adoption”is:
B . Digital Onboarding and Training Modules âoe…
âoe… Why this is the best fit:
These modules include tools like Smart Walk-Thrus, contextual SmartTips, and in-app
training flows designed to guide employees step-by-step through tasks in real time.
They help reduce manual efforts and training expenses while improving user adoption and productivity
â OE Why not the other options:
A. Sentiment Analysis “ This analyzes user feedback and tone, not directly used for
onboarding or initial training walkme.com.
C. Customizable Landing Pages “ These offer navigation aids but dont provide the
interactive, guided training needed.
D. Task Automation Tools “ Useful for automating repetitive tasks, but not focused on
supporting new employee onboarding and learning flows.
So, for addressing high training costs and low adoption rates in a SaaS rollout scenario, Digital
Onboarding and Training Modules provide the ideal WalkMe solution.

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